Shipping

Each piece is handmade by Danielle Lo. Please allow for 7-14days for your piece to be made. Once your purchase has been dispatched you will be contacted via email.

 

Australian Orders
All orders will be sent express post via Australia Post with tracking at a flat rate of $15. All metropolitan areas should expect delivery within 2-3 days. For rural areas, please allow a few days extra for delivery. There is an option for FREE studio pick up. The studio is based in Sydney and an available option through checkout. Please get in contact prior selecting the free pick up option to ensure it is suitable. Due to circumstances outside of my control, I cannot take responsibility for any damages, loss or delays once orders have been dispatched.

 

International
All orders will be sent express post via Australia Post with tracking at a flat rate of $40. Delivery time will vary depending on your location, but please allow for approximately 2-3 weeks. Due to circumstances outside of my control, I cannot take responsibility for any damages, loss or delays once orders have been dispatched.  Please note any custom/duties fees are not the responsibility of Danielle Lo and will need to be paid by the customer.

 

Insurance

Insurance of postage can be provided at an additional cost and invoiced separately. Please leave a note in the comments when ordering.

 

Please be mindful during this pandemic and busy seasons delivery time may take longer. We will do our best to ensure to get your order as soon as possible.